By DPS Staff

The AIIM Conference 2012 is dedicated to helping organizations manage information in the social, local, and mobile era. The sold out symposium takes place at the Grand Hyatt in San Francisco, CA from March 20 to 22, 2012. AIIM is a community dedicated to providing education, research, and best practices for organizations looking to find, control, and optimize information. Key conference topics evolve around Engage, Process, and Control. Throughout the three-day event, breakout sessions in these three areas are designed to educate knowledge workers on the future of enterprise communications.

The event kicks off on Tuesday afternoon with an hour of networking, followed by a keynote presentation from John Mancini, president, AIIM. Titled, I’m Sitting in My Starbucks Office With My PC, My Android Tablet, and My iPhone. Now What?, it discusses the future of information management through the prism of mobility. Mancini shares what it means for enterprise IT as well as the individual knowledge worker. Mobility is changing the way information travels within an organization, therefore, the way it is managed is also a growing concern.

Also on Tuesday, Michael Chui, senior fellow, McKinsey Global Institute, presents on the rise of the networked enterprise.

Sponsors of this event include ABBYY, Accellion, Alfresco, AnyDoc, ASG Sofware Solutions, bamboo solutions, Box, CoSign by Arx, Crawford Technologies, EMC, Fujitsu, Hyland Software, Kodak, Kofax, NovoDynamics, OpenText, Oracal, Ricoh, and SpringCM.

Engage
The event’s Engage Track is designed to educate enterprises on how to use content and social technologies to share knowledge and engage with customers.

Sessions address empowering people in today’s workplace. It’s all about the best way to interact and get to information, transactions, and resources. Knowledge sharing and virtual collaboration are key.

A discussion panel on the future of content management encourages participants—representing traditional suite, open source, and cloud-based content management systems—to debate on the future direction of content management.

Additional breakout sessions in the Engage track address Microsoft SharePoint, how consumer-oriented social media platforms transform communication; cloud capabilities, social networking, and taxonomy development.

Process
The Process Track educates attendees on how to automate and optimize the flow of content associated with operation and administrative processes.

Break-out sessions include a shared experience on how one company effectively manages content in high-volume production environments. With over one million production documents stored in archive for long-term storage, most of the documents in NETS Norway are also distributed the same day via email, an Internet banking interface, e-books, and postal shipments. Using the same content management system, the organization is also able to provide customer self service.

Also, a session on mobile capture discusses how enterprises are already using the technology and how it is done. Daniel O’Leary, VP, global solutions, Lincware, discusses how customers build out an enterprise framework with applications on the Apple iPad and other mobile devices to capture data.

Cloud-based content management is also tacked with a session that focuses on the realities and misconceptions behind the technology. The session takes experiences from trying to transition large organizations to the cloud and distill the realities facing organizations looking to make the move to the cloud. Topics addressed include security, control, accountability, and reliability.

Additional topics covered in the Process Track discuss automation, capture, enterprise content management, shared network devices, capture-driven processes, information management maturity, quick response codes, and paperless processes.

Control
With the Control Track, attendees learn how to manage information through its lifecycle in order to minimize risk and comply with regulations.

The new rules of content management, in a cloud-driven world, are addressed. John Wesby of SpringCM helps attendees learn how to manage content as it becomes more complex with collaboration and mobility.

Compliance is addressed in several sessions, including Complying with Regulatory Requirements in the Face of Constant Change: Dynamic Business Environments. Here, session host Peter Lorentz Nitter, records and information manager, Statoil ASA, discusses challenges faced by information management professionals regarding the constant dilemma of providing tools that enable flexible collaboration between internal and external parties and at the same time address the dual needs of control and governance in work processes.

Another session looks at managing social media content as records. Carl Weise, industry advisor, AIIM, discusses considerations for social media content to be treated as records by an organization. It looks at how the business and legal values of content created on social media are outlined as well as various approaches for capturing this content.

Additional Control Track sessions discuss eDiscovery, destruction of electronic information, electronic records management, communication and IT, and SharePoint records management.

AIIM for a Mobile Era
The AIIM Conference 2012 is designed to inspire with keynotes, educate through a range of breakout sessions, and present opportunities through networking with peers and industry vendors. dps